Which services are available by telehealth?
Most of our care can be delivered by telehealth, so you can choose the format that works for you or mix video visits with in-person appointments in Manhattan, Brooklyn or Westchester. A few treatments, such as Spravato, ketamine and TMS, take place in our offices, as does some testing.
Services available by secure video include:
- Individual therapy
- Couples & family therapy
- Child & teen therapy
- Psychiatric medication management
- Psychiatric evaluations
- Evaluation feedback sessions
What is telehealth therapy?
How our virtual care works
Telehealth means meeting your clinician through a secure, HIPAA-compliant video platform rather than in person. You’ll get a private link before each appointment and join from your phone, tablet or computer. It can support:
Getting started is simple: book through our Care Coordination team, complete your intake forms online and join your first session from a private, quiet space. Your clinician will confirm your location at the start of each visit and agree a plan with you for what happens if the connection drops or you need extra support.
Benefits of telehealth therapy
Telehealth is now a well-established way to receive mental health care, and research suggests it can be as effective as in-person treatment for many conditions. It keeps care within reach when weather, illness, travel or a busy week would otherwise get in the way.
Care across NY & NJ
See our clinicians from anywhere in New York or New Jersey, not only near our three offices.
One connected team
Your therapist and psychiatrist can coordinate through telehealth, so your care plan stays joined up.
Easy to mix formats
Switch between video and in-person visits as your needs, schedule or treatment plan change.
Secure & confidential
Sessions use encrypted, HIPAA-compliant video and follow the same privacy rules as in-office care.
Before your telehealth visit
A quick checklist for a smooth session
- Be in New York or New Jersey
- Find a private room where you won’t be overheard
- Charge your device
- Check your internet connection
- Use headphones if you can
- Have a phone number where we can reach you
- Close other apps and tabs
- Join a few minutes early
In their own words
Experiences shared by our clients
Theo – project manager
Isla – ceramic artist
Rosa – teacher
Lucas – software engineer
Ivy – illustrator
Nora – writer
Owen – entrepreneur
Frequently
Asked Questions
Questions we’re often asked
Q1: Which services can I receive by telehealth?
Therapy for individuals, couples, families, children and teens, plus psychiatric evaluations and medication management. Spravato, ketamine and TMS are provided in person.
Q2: Do I need to be in New York or New Jersey?
Yes. You must be physically located in New York or New Jersey during each visit, and your clinician will confirm where you are at the start.
Q3: How do I join a telehealth session?
Before your appointment you’ll receive a secure link. Open it a few minutes early on your phone, tablet or computer, and your clinician will join you.
Q4: Is telehealth covered by insurance?
Calmora is out-of-network with most plans. Our Care Coordination team provides superbills and can help you check your out-of-network telehealth benefits.
Q5: What if I need urgent help?
Calmora is not a crisis service. If you are in danger, call or text 988, call 911 or go to the nearest emergency room.
